FAQ

How to register?

Registration

*PLEASE NOTE: the following classes will not allow you to register online: Supertots, Advanced Supertots, Elite Petites, Hot Shots, Tan (Badge 3), Bronze (Badge 4), Purple (Badge 5) GIRLS, Blue (Badge 6) GIRLS, Purple/Blue (Badge 5-6) BOYS, Girls Advanced (Badge 7-12), Mini Team, Junior Team, & T&T Intermediate due to these classes either being by invitation only or having prerequisites. You will still, however, need to enter your contact information.

Please contact our Recreational Director at recdirector@capcitygym.com if your athlete has been invited/recommended to join one of these specialty programs. All other registrations are available through our online registration portal.

Online Registration Instructions

We are very excited to announce that we have entered the 21st Century, and now are offering Online Registration, and would like to welcome you to this new registration system. This new software will be very helpful for our office staff, and is long overdue. We hope you find it easy to use and that this system will improve your experience at CCGC, ultimately providing you with a more efficient way of registering for our classes.

There are some very simple, yet important, instructions that you should be sure to follow. Please read through these instructions entirely before proceeding. (Perhaps print this page as a reference).

REGISTRATION INTRODUCTION


STEP A – REGISTER YOUR FAMILY AND CHILDREN CONTACT INFO

  1. Click here, and enter your families contact information, and register for a class. Please note, that in order to register ONLINE, a credit card is REQUIRED, and you must also enroll your student(s) in a class at the same time. (You will still be able to register at the office or over the phone as in the past, if online registration is not preferred.)
  2. After you have submitted the contact form, you will receive a confirmation email containing everything that you just entered and a list of the classes you enrolled in.(Note that there is a mandatory $55.00 AGF/CCGC Membership Fee. All recreational classes are required to pay a one time yearly $55.00 Capital City Membership Fee. CCGC Membership fee includes AGF insurance fee, discounted birthday party prices, member appreciation draws, member appreciation fun nights, early bird registration for upcoming sessions and more! Membership fee is valid July 1st – June 30th each year.  This fee will be added the first time a student is registered in a class). If you made any mistakes, not to worry, you will be able to now log into your personal account, and make any changes. Watch for the “Registration Confirmation” screen on the web form, after you click “Submit”. You should see a link titled “Click to go to our Portal.” Click on that link next. (There are several ways to get to the customer portal. We have also included a link in STEP B below in this email.)
  3. Your login ID is the email address you just used to register.
  4. Once you have gone to the Portal Login page, you will need to click on the link titled “I don’t know my password” in order to receive your first password.
  5. An email will be sent to you with a temporary password. Copy and paste it into the password field. (Be sure to enter the email address you used when registering your main billing contact).
  6. You will want to choose a new password that you can easily remember once you are logged in. The password will need to be a minimum of 8 characters, and contain at least one number. You set your own password from within the Customer Portal. It is the first menu item under the drop down “I want to:”.STEP #2 – PORTAL LOGIN INSTRUCTIONS
    (If you haven’t already logged in)
    1. To login to our Customer Portal, Click here
    Your Login ID is your Email Address (to which we sent this email). You can request a new password by clicking the “I don’t know my password” link.

 

First Class: What to Expect

First Day Info….
Our main focus in providing recreational gymnastics classes is to ensure that the classes are fun for all gymnasts while being active and safe.

  1. Please observe the classes from the viewing area. To ensure your child’s safety, please refrain from speaking to your child while they are in class.
  2. For the safety of your child, please remain with them until they are on the gym floor with their coach. As well, help your child learn who their coach is, and their name.
  3. Please do your best to be on time for all classes. Also, please ensure prompt pickup. Many of our classes run back to back, so it can get congested in the front foyer area. We thank you for doing your part to cut down on this congestion.
  4. Please remember that although our coaches are often young, they are fully certified and are well qualified. All employees have First-Aid, AED and CPR training.

Please note the following to ensure that you and your children are well prepared for your class.

Arriving
Please be on time for all classes to ensure that the gymnasts have a proper warm-up at the beginning of each class.

Jackets and bags must be hung in the viewing area, and shoes/socks stored on the shelves in the front entrance.

For safety reasons children should wait on the benches until their coach begins the class. Please be careful to keep your children off the equipment and prevent them from climbing on the white fence before the class begins to ensure their safety.

Gym Attire
Bodysuits are available for purchase at the front desk (but are not necessary for class).
Shorts/leggings/sweatpants and a t-shirt/tank top are preferred. Avoid clothing with buttons, zippers, snaps or anything that could catch on equipment.
Longer hair should always be secured in a ponytail/braid/bun.
No jewelry, no gum, no shoes or socks!
Please cover all warts with a Band-Aid AND tape.

Parent Attire for Parent and Tots and Tumblebugs
Track pants, sweatpants, or shorts.
T-shirt, sweatshirt, tank top, etc.
Socks are ok, but no shoes.

Missed Classes, Cancellation, and Refund Information

We hope you won’t need it, but just in case you do have questions or concerns around missed classes, cancellation or refunds – please see our corresponding policy or email our office for inquiries.

 

AGF Fee – What’s this?

Each year when you register for your first class or camp, you have to pay that additional AGF Fee, but what is that about?

AGF – or Alberta Gymnastics Federation fee is a combination of charges that provide resourcing for athletes and member clubs who fall under the umbrella of Alberta Gymnastics Federation and Gymnastics Canada while also providing insurance coverage and legal support in the event that an unfortunate injury is incurred during gymnastics instruction.  The AGF fee is charged when you first sign up for a class during the AGF fiscal year (July 1 – June 30), and covers all of your recreational gymnastics resourcing for the year and is transferrable between AGF sanctioned gymnastics clubs.

This fee changes depending on the costs of registration with AGF, GCG, Insurance, and CCGC Membership/Admin fee.
Currently the $55 fee that all recreational gymnasts incur is made up of:

AGF Membership Fee:   $17.00

Developmental Insurance Fee:   $20.00

GCG Membership Fee:    $8.00

CCGC Membership/Admin Fee:   $10.00

                Total Fee Collected:  $55.00

Every year we collect this fee, and then remit the GCG, AGF, and Insurance portions to AGF, along with the names of each registered athlete, and in return we receive programming and resourcing assistance, access to certain benefits associated with membership within AGF, and are eligible to participate at AGF sanctioned meets and events.

For more information about registration and insurance information, please check out the AGF Membership Registration link.

 

RECREATIONAL CLASS CANCELLATION/REFUND POLICY

MISSED CLASSES, CANCELLATION & REFUNDS

* All classes are subject to change due to registration numbers and coaching availability.
* Cancellations made more than 1 week prior to the start date of the class will be subject to a $20 cancellation fee.
* Cancellations made within 1 week of the start date of the class are subject to the cost of the first class plus a $20 administration fee.
* Cancellations made between the first and the third class will be refunded less the class cost for the number of scheduled classes plus a $20 administration fee.
* There will be NO REFUNDS after the start of the third class unless a Doctor’s note is provided.
*Due to limited class space, we are unable to offer makeup classes for missed classes.
* AGF Registration Fee is only refundable if no class has been
attended.
* AGF Registration Fee is non-refundable if any classes have been attended.

 

Xcel is a USA Gymnastics sanctioned recreational-competitive team, adopted by Gymnastics Canada. In the last several years, Xcel has developed into its own full program, with levels Bronze, Silver, Gold, Platinum, and Diamond. These levels coincide with the Junior Olympic Levels in the High-Performance route.

The gymnasts will have their own routines which they will have the opportunity to compete!

The gymnasts work with the coaches and will pick floor music that fits their personality and style! Our competition season for Xcel begins in January and typically ends in early May; however, Xcel team girls train 10 months a year (September to June), with the option to continue training during the summer to maintain their skills.

The Xcel program was created to keep gymnasts involved and excited about the sport. In many other sports, athletes can start competing in games and tournaments very quickly after they begin. However, with gymnastics, this is not the reality. Athletes in gymnastics will train for several years before meeting the necessary requirements to be able to compete. The Xcel program bridges the gap and allows gymnasts to start competing sooner, by lowering the skill requirements at the entry level.

In addition to the basic entry levels, the Xcel program also has more advanced levels that allow gymnasts to keep competing in the Xcel program as they progress to higher level skills. The Xcel program is ideal for not only entry-level gymnasts, but also older gymnasts that are looking for a fun way to stay in shape and be involved in the sport.

Capital City Gymnastics Centre

4130 - 101 Street NW, Edmonton, AB, T6E 0A5

780-469-0662
info@capcitygym.com

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